Dell PowerProtect Backup Services - Cyber Resilience for the Multicloud Era
Available through TechPower | Dell Technologies Authorized Partner
---
Overview
Data protection has never been more critical - or more complex. Between ransomware threats, hybrid work environments, and sprawling SaaS ecosystems, IT teams are under constant pressure to safeguard data across endpoints, cloud platforms, and on-premises workloads simultaneously.
Dell PowerProtect Backup Services - formerly known as Dell APEX Backup Services - simplifies this challenge with a 100% SaaS-based cyber resilience solution that eliminates the need for backup infrastructure, reduces management overhead, and delivers unified coverage across your entire data landscape. No hardware to procure. No software to patch. Just reliable, enterprise-grade protection that scales with your business.
Whether you are protecting Microsoft 365 mailboxes, Salesforce data, VMware virtual machines, or employee laptops, PowerProtect Backup Services brings everything under one platform - backup, disaster recovery, and long-term retention included. Independent research from Forrester Consulting validates the business impact, citing a 224% ROI for organizations that deploy the solution.
---
Key Capabilities
Unified Cyber Resilience Across All Workloads
PowerProtect Backup Services provides a single pane of glass for protecting the full range of modern enterprise data environments, including:
- SaaS Applications - Microsoft 365, Google Workspace, and Salesforce, with end-to-end security across transmission, storage, and access
- Endpoint Devices - Laptops, desktops, and remote worker devices, with self-service restore options and remote IT admin management via an online console
- Hybrid and Multicloud Workloads - VMware and Hyper-V virtual environments, cloud-native deployments on AWS and Azure, databases including MS-SQL, Oracle, and SAP HANA, and file servers running Linux or Windows as well as network attached storage devices
Ransomware Protection and Advanced Recovery
Ransomware attacks are growing in frequency, sophistication, and cost - targeting not just primary data but backup data as well. Industry research shows that 74% of organizations are concerned about backup data integrity, and 65% lack full confidence in their ability to recover. The average cost of a cyber incident now exceeds $1.9 million.
PowerProtect Backup Services addresses this risk with layered ransomware protection and recovery capabilities:
- Core Ransomware Protection - Baseline threat detection with quarantine capabilities and clean data recovery
- Advanced Ransomware Recovery - Enhanced threat intelligence, deeper quarantine controls, and accelerated recovery workflows designed to reduce exposure and limit business impact
- Expanded Ransomware Recovery for Microsoft 365 and Google Workspace - Purpose-built recovery capabilities for your most widely used SaaS collaboration platforms
Backup, Disaster Recovery, and Long-Term Retention
PowerProtect Backup Services is not just a backup tool - it is a comprehensive cyber resilience platform:
- Automated disaster recovery for hybrid workloads, including VMware and Hyper-V virtual machines
- Incremental-forever backup strategy with unlimited full restore points for granular recovery flexibility
- Long-term data retention and legal hold policies to meet compliance and regulatory requirements
- On-demand restore capabilities to minimize downtime and data loss
- Independent validation shows organizations can reduce time to recovery by up to 75% and eliminate up to 90% of instances where data would otherwise be non-recoverable
CloudCache for On-Premises Recovery Performance
For organizations with on-premises workloads that require fast local recovery, CloudCache is an optional software component that can be deployed in your environment. It caches recent backups locally before tiering data to the cloud, enabling LAN-speed restores and dramatically reducing recovery time objectives. You gain the cost efficiency and scalability of cloud storage without sacrificing on-premises recovery performance.
Advanced Platform Features for Enterprise Control
- Centralized Monitoring and Management - A unified SaaS console provides visibility across all protected workloads with built-in reporting and customizable alerting
- Source-Side Deduplication - Reduces data transfer and storage consumption before data leaves your environment
- Encryption In-Flight and At Rest - Ensures your data is protected throughout its lifecycle
- Cloud-to-Cloud Backup and Restore - Supports direct cloud backup and recovery workflows without routing data through on-premises infrastructure
- REST API Integration - Connect PowerProtect Backup Services with your existing SIEM or SOAR tools for advanced monitoring, compliance auditing, and automated response workflows
- Bandwidth Throttling - Configure policies to limit backup network usage during business hours, protecting production application performance at remote or bandwidth-constrained sites
- Automated Feature Updates - Dell manages the underlying platform, so your team always benefits from the latest capabilities without manual patching
Flexible, Scalable Subscription Model
- Infinite on-demand scaling to match business growth or seasonal demands
- Predictable, subscription-based pricing with no long-term infrastructure commitments
- Consumption-based model aligned to actual usage, not over-provisioned capacity
- Data residency and sovereignty controls to meet requirements such as GDPR, backed by a global multicloud infrastructure built on leading public cloud providers
100% SaaS - Zero Infrastructure Overhead
Because PowerProtect Backup Services is fully SaaS-based, your IT team is freed from managing backup appliances, patching agents, or maintaining storage pools. Dell handles the underlying infrastructure so your team can focus on higher-value priorities. Getting started is a self-service experience - simply connect your data sources through the unified web-based console and you are protecting data immediately.
---
Use Cases
Protecting Hybrid Workforces and Distributed Endpoints
Modern organizations rely on employees working from multiple locations and devices. PowerProtect Backup Services automatically protects endpoint devices across your workforce, ensuring that data on laptops and desktops is consistently backed up regardless of location. If a device is lost or stolen, data is never fully lost - IT admins can manage cloud backup and restore remotely, and end users have a self-service restore option via web interface.
Microsoft 365, Google Workspace, and Salesforce Data Protection
Despite common assumptions, SaaS providers like Microsoft, Google, and Salesforce do not provide comprehensive backup. PowerProtect Backup Services fills this gap by delivering granular backup and recovery for emails, files, calendars, collaboration data, and CRM records - with end-to-end security across transmission, storage, and access. Specialized ransomware recovery options are built in for Microsoft 365 and Google Workspace.
Ransomware Recovery and Business Continuity
When ransomware strikes, recovery speed is everything. PowerProtect Backup Services provides clean, verified recovery points and quarantine capabilities that allow IT teams to isolate affected data and restore operations quickly - reducing downtime and limiting business impact. With advanced ransomware recovery options, organizations can significantly reduce the risk of permanent data loss and protect backup data itself from compromise.
Automated VMware and Hyper-V Disaster Recovery
For organizations running virtual environments in hybrid or multicloud deployments, PowerProtect Backup Services delivers automated disaster recovery workflows that protect VMware and Hyper-V virtual machines and support rapid failover. This eliminates the complexity of manual DR planning and reduces recovery time objectives substantially.
Multicloud and Cloud-Native Workload Protection
As organizations expand into AWS, Azure, and other cloud environments, PowerProtect Backup Services provides native protection for cloud-native workloads alongside on-premises infrastructure. This unified approach eliminates the need for separate backup tools for each environment, reducing complexity and total cost of ownership across your multicloud footprint.
Database and File Server Protection
Critical structured data in MS-SQL, Oracle, and SAP HANA databases - as well as unstructured data on Linux and Windows file servers and NAS devices - is covered under the same unified platform. This removes the need for separate agents, consoles, or vendor relationships to protect your most operationally sensitive data assets.
Compliance and Long-Term Data Retention
Regulated industries require consistent, verifiable data retention. PowerProtect Backup Services supports long-term retention and legal hold policies that align with compliance frameworks, giving organizations an auditable record of data protection across their environments. Data residency controls ensure that regulated data stays within designated geographic boundaries.
---
How TechPower Helps
As a Dell Technologies authorized partner, TechPower brings more than product access to the table. Our team of enterprise IT specialists works closely with your organization to ensure that PowerProtect Backup Services is properly sized, configured, and aligned to your specific cyber resilience requirements.
Here is what you get when you work with TechPower:
- Expert Needs Assessment - We evaluate your current backup posture, identify gaps across SaaS, endpoint, and hybrid workloads, and recommend the right PowerProtect Backup Services configuration for your environment
- Seamless Procurement - Simplified purchasing through TechPower with flexible billing options and direct Dell Technologies support
- Deployment Guidance - Hands-on onboarding support to help your team get PowerProtect Backup Services connected to your data sources and protecting workloads quickly
- Ongoing Advisory - Access to TechPower's technical team for questions, policy reviews, and scaling guidance as your needs evolve
- Ransomware Readiness Planning - We help you select the right ransomware protection tier and build recovery runbooks so you are prepared before an incident occurs
- Compliance Alignment - We help map your retention policies, legal hold requirements, and data residency needs to the right platform configuration
Cyber resilience is not a set-and-forget function - it is a strategic discipline. TechPower partners with your IT team to keep your data protection strategy current, compliant, and capable of handling whatever comes next.
---
Ready to simplify your data protection strategy?
Contact TechPower today to schedule a Dell PowerProtect Backup Services consultation.