Privacy Policy

Information we collect

We collect information in the following ways:

• Information you provide. When you submit a contact or quote request, we collect details such as your name, email address, company, the team you choose to contact, your area of interest, the partner or product you are interested in, and the contents of your message.
• Information collected automatically. When you visit our website, we and our service providers may automatically collect technical data such as your IP address, browser type, device information, pages viewed, referring URLs, and timestamps.
• Cookies and similar technologies. We use cookies and analytics tools to understand how the site is used and to keep it secure. See the section on cookies and analytics below.

How we use your information

We use the information we collect to:

• Respond to your inquiries and prepare quotes or proposals.
• Provide, operate, maintain, and improve our website and services.
• Communicate with you about your requests, our services, and relevant updates.
• Protect the security and integrity of our site, including detecting and preventing fraud and abuse.
• Comply with legal obligations and enforce our agreements.

Cookies and analytics

We use analytics services to measure and understand website traffic and usage. These services may set cookies or use similar technologies to collect usage information in an aggregated or pseudonymous form.

We also use bot-protection technology to help verify that visitors are human and to protect our forms from automated abuse.

Most browsers let you control or disable cookies through their settings. Disabling cookies may affect how parts of the site function.

How we share information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers. With trusted vendors who help us operate our website, hosting, email, analytics, and security, under obligations to protect your information.
• Manufacturer and distribution partners. When necessary to fulfill a quote, order, or support request, we may share relevant details with the applicable manufacturer (OEM) or distributor.
• Legal and safety. When required by law, regulation, legal process, or to protect the rights, property, or safety of TechPower, our customers, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. To make a request, contact us using the details below. We will respond consistently with applicable law. You may also opt out of marketing communications at any time by following the unsubscribe instructions in those messages.

Third-party links

Our website may link to third-party sites, including manufacturer and partner pages, that we do not operate. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Children's privacy

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through the website or other appropriate means.

Contact us

If you have questions or requests regarding this Privacy Policy or your information, please reach out to TechPower Solutions Inc. through our contact page.

Questions about this page? Reach out through our contact page and we'll get back to you.